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Frequently Asked Questions
What products do you sell?
We sell personalized jewelry, keychains, tote bags, acrylics, men’s bracelets, watches, journals, metal art prints, wall tapestries, holiday stockings, blankets, pillows, welcome mats, towels, and women’s denim jackets.
Are your products customizable?
Yes! Simply follow the input directions to provide a name, photo or phrase.
Who is your product supplier?
We exclusively use ShineOn.
How to Order?
Once you’ve found an item you wish to buy, click the “ADD TO CART” button. Please ensure that you adhere to the instructions provided on the order page.
What Payment Do You Accept?
We process all orders on our website using authorized Visa, MasterCard, American Express, Apple Pay, and PayPal. When you provide your card details for a purchase, it will be pre-approved, and the charge will be applied during the processing stage.
When Will It Shipped
We ship most products within 1-4 business days. After that, items typically arrive to customers within:
- USA: 2-5 days (Excluding Sundays)
- USA Priority: 1-2 days (Excluding Sundays)
- Canada: 5-10 business days - Note: some variables sizes not available
Do you guarantee your products?
FondMoments.com stands behind the quality of our products. If you are unhappy with the product, please notify us within 30 days of your order. Please get in touch with us at contact@fondmoments.com with any concerns.